Terms and Conditions

Introduction

Welcome to Finest Heating & Air! These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with [https://finestheatingnair.com/] (the “Site”) operated by Finest Heating & Air (“us,” “we,” or “our”). Please read these Terms carefully before using our website. Your access to and use of the Site is conditioned upon your acceptance of and compliance with these Terms.

Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have permission to access the Site.

Eligibility

You must be at least 18 years old to use our services. By using the Site, you represent and warrant that you are at least 18 years old.

Services

Finest Heating & Air provides heating and air conditioning services, including installation, maintenance, and repair. All services are subject to availability, and we reserve the right to refuse any order at any time without prior notice.

User Accounts

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

Payment Terms

All payments for services must be made in accordance with the payment terms set forth at the time of purchase. We accept various payment methods and will charge you using the payment method you provided upon completion of the service.

Privacy Policy

Your use of the Site is also governed by our Privacy Policy. Please review our Privacy Policy for information on how we collect, use, and disclose information from our users.

Intellectual Property

The Site and its original content, features, and functionality are and will remain the exclusive property of Finest Heating & Air and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Finest Heating & Air.

Prohibited Uses

You agree not to use the Site for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Site in any way that could damage the Site, the services, or the general business of Finest Heating & Air.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Finest Heating & Air, its affiliates, or their respective directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Site; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein.

Indemnification

You agree to defend, indemnify, and hold harmless Finest Heating & Air and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of (i) your use and access of the Site, or (ii) a breach of these Terms.

Termination

We may terminate or suspend your account and bar access to the Site immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us:

Entire Agreement

These Terms constitute the entire agreement between you and Finest Heating & Air regarding the use of the Site and supersede all prior agreements and understandings, whether written or oral, regarding such use.

Waiver and Severability

No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, the remaining provisions will continue in full force and effect.

Service Availability

We strive to ensure that our services are available at all times, but we do not guarantee that the Site or any content on it will always be available or be uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of the Site for business and operational reasons.

Feedback

We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the Site (“Feedback”). You may submit Feedback by emailing us at office@finestheatingnair.com. You acknowledge and agree that all Feedback will be the sole and exclusive property of Finest Heating & Air and you hereby assign to Finest Heating & Air all of your rights, title, and interest in and to all Feedback, including any intellectual property rights therein.

Links to Other Websites

Our Site may contain links to third-party websites or services that are not owned or controlled by Finest Heating & Air. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Finest Heating & Air shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Changes to Services and Pricing

Prices for our services are subject to change without notice. We reserve the right to modify or discontinue the services (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the services.

Refund Policy

We strive to provide the best service possible. If you are not satisfied with our service, please contact us to discuss a resolution. Refunds are issued at the discretion of Finest Heating & Air and are evaluated on a case-by-case basis.

Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, United States.

Dispute Resolution

In the event of any dispute arising out of or relating to these Terms, the parties shall first attempt to resolve the dispute through informal negotiation. If the dispute is not resolved through informal negotiation, it shall be finally resolved by binding arbitration in Palo Alto, California, under the rules of the American Arbitration Association.

Electronic Communications

By using the Site, you consent to receive electronic communications from us. These communications may include notices about your account and information concerning or related to the Site and/or services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

Miscellaneous

These Terms and any policies or operating rules posted by us on the Site or in respect to the service constitute the entire agreement and understanding between you and Finest Heating & Air. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time.

Contact Information

Questions about the Terms and Conditions should be sent to us at